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Why Travel Guard on Educational Tours to Thailand
Student group tours and student group travel to Asia

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Casterbridge Trusts Travel Guard for Groups

Casterbridge has been using Travel Guard insurance coverage for group travel for several years and is extremely satisfied with its coverage and response to claims.

Why Travel Guard?

Not all travel insurance companies are the same. When purchasing travel insurance, it’s important you look closely at the coverage and services you’ll receive.

Exceptional customer service makes Travel Guard stand out from the competition. We take great pride in providing the highest level of service, on which we’ve built our excellent reputation.

Here is a quick summary of what you can expect when you choose Travel Guard:

  • Policies to be issued within 24 hours of the application being received
  • All phone calls answered within 30 seconds
  • Assistance 24 hours a day, 7 days a week, 365 days a year
  • A zero defect tolerance for customer satisfaction
  • A fast, fair claims service – you won’t find a faster, more accurate claims process than with Travel Guard. Our claims process standards include:
  • All Claims reviewed by an experienced analyst within 24 hours
  • Claims payment is finalized within 24 hours of receipt of final documentation
  • 100% correct payments and calculations on all claims
  • The “Fairness Principle” – all denied claims are sent to a mediator for review and the mediator’s decision is honored.

Register to plan a Casterbridge educational tour, either online or by calling 1-800-522-2398. Start planning your educational travel program today!


Educational Tours - Group Travel with Casterbridge